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Return Policy

  • Full refunds on our products will be available up to 14 days from the day you receive your order
  • If your return is due to an error made by Sunshine Hammocks, we will happily refund all applicable shipping costs paid on the product(s) you are returning after receiving the goods
  • If the return is not a result of an error by Sunshine Hammocks, you will be responsible for all shipping costs incurred for the order and any costs associated with returning the item(s)
  • No refunds will be available after the 14 days period has expired
  • All hammocks and hammock chairs are hand woven and therefore no two coloured hammocks are the same
  • Sunshine Hammocks will make every effort to match your colour selection as closely as possible



  • Hammocks will be posted within 24 hours of payment via Australia Post. Postage costs are calculated based on product weight
  • Delivery normally between 1-5 days
  • If express post is required, there will be an additional charge as calculated by Australia Post
  • All International hammock deliveries will need to be processed with a prearranged quote

Hammock chairs

  • Hammock chairs will be sent by courier
  • Please contact us for a delivery quote if more than one Hammock Chair is being purchased
  • Delivery normally between 1-5 days
  • It is preferable someone will be available to accept delivery of the parcel (otherwise let us know by email at if there is a secure place to leave your package if nobody is at home e.g. “leave at back of the house close to veranda or at the front door”)
  • All International hammock chair deliveries will need to be processed with a prearranged quote

Phone Orders

  • Goods can also be purchased via the telephone see contact page for details
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